Hello - 1750 Words

Colonists complained that the Sugar Act violated their fundamental freedoms by enacting taxes a. through popular election. b. without the king’s consent. c. without allowing colonial representation in Parliament. d. through a royal decree. e. arbitrarily. What was the primary purpose of the First Continental Congress? a. To establish an international identity b. To adopt the Declaration of Independence c. To coordinate a joint response to the actions of the British d. To coordinate a colonial response to England’s declaration of war e. To set new tax rates in the colonies in response to a request from Parliament The skirmish between British soldiers and Massachusetts minutemen at Lexington†¦show more content†¦a. The conflict between members who wanted a strong federal government and those wanting strong states’ rights b. The deep political division between James Madison and Alexander Hamilton c. The disagreement among members about representation in the national legislature d. The problem between those who favored a bill of rights and those who opposed it e. The problem of trade between northern states and southern states What is the three-fifths rule? a. A slave would be worth three-fifths of a full vote for purposes of allocating seats in the House of Representatives. b. Congress would need a three-fifths majority to overturn a presidential veto. c. A candidate would need three-fifths of the popular vote to be elected president. d. A three-fifths majority of the delegates would be needed to approve the Constitution. e. A president could be impeached with three-fifths majorities in each house of Congress. Which amendment to the Constitution abolished slavery? a. Eighth b. Thirteenth c. Fourteenth d. Twenty-first e. Twelfth The 1787 convention delegates decided that the proposed Constitution would be ratified when approved by a. seven of the states. b. nine of the states. c. twelve of the states. d. all of the states. e. any three states. The inclusion of a bill of rights in the U.S. Constitution was the direct result of the a.Show MoreRelatedHello Kitty case study Essay949 Words   |  4 Pages1.0 Introduction Hello kitty is a cartoon character of a small white cat that looks kind, sweet and cute, with a button nose, two black dot-eyes, six whiskers and a ribbon in her hair. Hello kitty has no mouth and this represents a major source of emotional association for buyers and buyers can put many different feelings to the little cat. Owners and their cat can be happy, sad and cheerful or any other feelings that user wishes to feel. Hello Kitty was firstly introduced in Japan in 1974Read MoreI Am A Hello Kitty1161 Words   |  5 Pagesam a Hello Kitty fan. It sounds silly and childish, but at least I know I’m not the only one with this excessive and tenacious passion of collecting and explore out there what is coming out regarding my Hello Kitty obsession. In the social networks, there are tons of Hello Kitty groups of users created by its own fans from all across the world. Within each group, users can join, add pictures of hello kitty places that they have visited, comment and enjoying by looking other people posts. Hello KittyRead Morehello1664 Words   |  7 Pagesï » ¿Part 3A After creating the resource pool, copy the screen image of Resource Sheet and paste into the Word document. After assigning resources, copy the screen image of the data entry screen and paste into the Word document. After time-constrained scheduling, copy the screen image of Resource Sheet and paste into the Word document. The Resource Sheet should show the resources that over-allocated. After resource-constrained scheduling, copy the screen image of Resource Sheet and paste into theRead MoreHello1354 Words   |  6 PagesÃ¥ ®â€°Ã¥ ¯ §Ã§ · ©Ã¥â€™Å'療è ­ ·Ã§Å¡â€žÃ© â€œÃ¥ ¾ ·Ã§  â€Ã§ © ¶Ã¨Ë†â€¡Ã¦Å½ ¢Ã¨ ¨Å½ ä ¸ ­Ã¨  ¯Ã¦ °â€˜Ã¥Å"‹ä ¸â‚¬Ã¢â€"‹ä ¸â‚¬Ã¥ ¹ ´Ã¥â€¦ ­Ã¦Å"ˆ Ã¥ £ ¹Ã£â‚¬ Ã¦â€˜ËœÃ¨ ¦  æÅ" ¬Ã¨ «â€"æâ€"‡çš„å ¯ «Ã¤ ½Å"ç› ®Ã§Å¡â€žÃ¯ ¼Å'ä ¸ »Ã¨ ¦ Ã¦Ëœ ¯Ã¨ ¦ Ã¦Å½ ¢Ã¨ ¨Å½Ã¥ ®â€°Ã¥ ¯ §Ã§ · ©Ã¥â€™Å'療è ­ ·Ã§Å¡â€žÃ¥ ­ËœÃ¥Å" ¨Ã¦â€°â‚¬Ã¥ ¼â€¢Ã¨ µ ·Ã© â€œÃ¥ ¾ ·Ã¦â€" ¹Ã©  ¢Ã¤ ¸Å Ã§Å¡â€žÃ§Ë† ­Ã¨ ­ °Ã£â‚¬â€šÃ©â€ºâ€"ç„ ¶Ã¥ ®â€°Ã¥ ¯ §Ã§â€"…æˆ ¿Ã¤ ¹â€¹Ã¦â€°â‚¬Ã¤ » ¥Ã¦Å"Æ'Ã¥ ­ËœÃ¥Å" ¨Ã¯ ¼Å'æ˜ ¯Ã¤ ¸ Ã¦Æ' ³Ã¨ ®â€œÃ©â€š £Ã¤ ºâ€ºÃ¥ ¾â€"ä ºâ€ Ã§ µâ€¢Ã§â€"‡æˆâ€"æ ² »Ã§â„¢â€šÃ© Å½Ã§ ¨â€¹Ã¦ ¥ µÃ¥â€¦ ¶Ã§â€"›è‹ ¦Ã§Å¡â€žÃ§â€"…æ‚ £Ã§ ¹ ¼Ã§ ºÅ'Ã¥ â€"è‹ ¦Ã¯ ¼Å'å›  Ã¨â‚¬Å'æ” ¾Ã¦ £â€žÃ¦ ² »Ã§â„¢â€šÃ¯ ¼Å'è ®â€œÃ¤ »â€"們èÆ' ½Ã¥ ¤  Ã¥â€žËœÃ¥  ¯Ã¨Æ' ½Ã¥ ®â€°Ã¨ © ³Ã§Å¡â€žÃ¨ µ °Ã¥ ®Å'æÅ"ی ¾Å'ä ¸â‚¬Ã§ ¨â€¹Ã¯ ¼â€ºÃ¤ ½â€ Ã¦Ëœ ¯Ã¥ ¾Å¾Ã¥  ¦Ã¤ ¸â‚¬Ã¥â‚¬â€¹Ã¨ §â‚¬Ã© »Å¾Ã¤ ¾â€ Ã§Å"‹ï ¼Å'Ã¥ ®â€°Ã¥ ¯ §Ã§â€¦ §Ã¨ ­ ·Ã¤ ¹Å¸Ã¥  ¯Ã¤ » ¥Ã¨ ¢ «Ã¨ ¦â€"ç‚ ºÃ¦ ¶Ë†Ã¦ ¥ µÃ§Å¡â€žÃ©â€"“æŽ ¥Ã¦ ® ºÃ¤ º ºÃ¯ ¼â€ºÃ¨â€¹ ¥Ã§â€"…ä º ºÃ§â€ž ¡Ã¦ ³â€¢Ã¦Å½ ¥Ã¥ â€"è‡ ¨Ã§ µâ€šÃ¤ ºâ€¹Ã¥ ¯ ¦Ã¯ ¼Å'ä ½â€ Ã©â€  «Ã¨ ­ ·Ã¤ º ºÃ¥â€œ ¡Ã¥ Å Ã¥ ® ¶Ã¥ ± ¬ å… ±Ã¥ Å'æ ± ºÃ¥ ®Å¡Ã¤ ¸ Ã¥â€˜Å Ã§Å¸ ¥Ã¨â€¡ ¨Ã§ µâ€šÃ¤ ºâ€¹Ã¥ ¯ ¦Ã¯ ¼Å'ä ¾ Ã§ ¤ ¾Ã¦Å"Æ'Ã¥ · ¥Ã¤ ½Å"ã€Å'æ ¡Ë†Ã¤ ¸ »Ã¨â€¡ ªÃ¦ ± ºÃ£â‚¬ Ã¥Å½Å¸Ã¥â€°â€¡Ã¯ ¼Å'é ¡ ¯Ã¦Å"‰é â€¢Ã¥ °Ë†Ã¦ ¥ ­Ã¥â‚¬ «Ã§ â€ Ã¯ ¼â€ºÃ§â€¢ ¶Ã§â€"…æ‚ £Ã¦â€ž Ã© ¡ËœÃ¨Ë†â€¡Ã©â€  «Ã§â„¢â€šÃ§ â€ Ã¦â‚¬ §Ã§â€º ¸Ã¥ · ¦Ã¦â„¢â€šÃ¯ ¼Å'Ã¥ ¦â€šÃ¤ ½â€¢Ã©â‚¬ ²Ã¨ ¡Å'æ º Ã©â‚¬Å¡Ã§ ­â€°Ã¨ « ¸Ã¥ ¦â€šÃ¦ ­ ¤Ã© ¡Å¾Ã¨ ­ °Ã© ¡Å'ï ¼Å'æ ­ £Ã§â€º ¸Ã§ ¹ ¼Ã¨ ¡ Ã¦â€œÅ Ã¥ ®â€°Ã¥ ¯ §Ã§ · ©Ã¥â€™Å'é† «Ã§â„¢â€šÃ¥Å"˜éšŠã€ Ã¨â€¡ ¨Ã§ µâ€šÃ§â€š ºÃ¤ ¸ Ã¥  ¯Ã©â‚¬â€ Ã¤ ºâ€¹Ã¤ » ¶Ã¯ ¼Å'Ã¥  ³Ã¤ ½ ¿Ã§â€"…ä º ºÃ¤ ¸ Ã© ¡ËœÃ¦Ë†â€"ä ¸ Ã¨â€š ¯Ã¦Å½ ¥Ã¥ â€"Ã¥ ¯ ¦Ã¦Æ'…ï ¼Å'ä ½â€ Ã§Å¸ ¥Ã§Å¡â€žÃ¦ ¬Å Ã¥Ë† ©Ã¤ » Ã¤ ¸ Ã¦â€¡â€°Ã¨ ¼â€¢Ã¨ ¨â‚¬Ã¥â€° Ã¥ ¥ ªÃ¯ ¼â€ºÃ©â€  «Ã¨ ­ ·Ã¤ º ºÃ¥â€œ ¡Ã¥ Å Ã¥ ® ¶Ã¥ ± ¬Ã¦â€¡â€°Ã¥ ¦â€šÃ¤ ½â€¢Ã¥ â€Ã¥â€¢â€ Ã¯ ¼Å'è ®â€œÃ§â€"…æ‚ £Ã¦Å"‰æ ©Å¸Ã¦Å"Æ'Ã¥ Æ'與é‡ Ã¥ ¤ §Ã¦ ± ºÃ§ ­â€"ï ¼Å'ä ¸ Ã¨â€¡ ´Ã¨ ¦ ºÃ¥ ¾â€"Ã¥  ªÃ¨Æ' ½Ã¨â€¡ ªÃ¥ · ±Ã¥ ­ ¤Ã§  ¨Ã©  ¢Ã¥ ° Ã¦ ­ »Ã¤ º ¡Ã¯ ¼Å¸Ã©â‚¬â„¢Ã¤ ºâ€ºÃ¦Æ'…å ½ ¢Ã© Å¾Ã¥ ¸ ¸Ã¥â‚¬ ¼Ã¥ ¾â€"我們æŽ ¢Ã¨ ¨Å½Ã£â‚¬â€š è ² ³Ã£â‚¬ Ã¤ ½â€¢Ã¨ ¬â€šÃ¥ ®â€°Ã¥ ¯ §Ã§ · ©Ã¥â€™Å'療è ­ · æ   ¹Ã¦â€œÅ¡Ã¤ ¸â€"ç•Å'è ¡â€ºÃ§â€Å¸Ã§ µâ€žÃ§ ¹â€Ã¯ ¼Ë†WHOï ¼â€°Ã§Å¡â€žÃ¨ ¦ Ã§ ¯â€žÃ¯ ¼Å'Ã¥ ®â€°Ã¥ ¯ §Ã§ · ©Ã¥â€™Å'é† «Ã§â„¢â€šÃ§â€¦ §Ã© ¡ §Ã¦  Ã¤ ¾â€ºÃ§ ½ ¹Ã¦â€š £Ã§â€ž ¡Ã¦ ³â€¢Ã¦ ² »Ã§â„¢â€™Ã§â€" ¾Ã§â€"…çš„çâ€"…ä º ºÃ¯ ¼Å'ç © Ã¦ ¥ µÃ¦â‚¬ §Ã§Å¡â€žÃ¥â€¦ ¨Ã¦â€" ¹Ã¤ ½ Ã§â€¦ §Ã© ¡ §Ã£â‚¬â€šÃ§ · ©Ã¥â€™Å'é† «Ã§â„¢â€šÃ§â€¦ §Ã© ¡ §Ã¦Ëœ ¯Ã¨â€š ¯Ã¥ ®Å¡Ã§â€Å¸Ã¥â€˜ ½Ã¯ ¼Å'è ¦â€"æ ­ »Ã¤ º ¡Ã§â€š ºÃ¨â€¡ ªÃ§â€ž ¶Ã§Å¡â€žÃ© Å½Ã§ ¨â€¹Ã¯ ¼Å'ä ¸ Ã¦  Ã¦â€" ©Ã¤ ¹Å¸Ã¤ ¸ Ã¥ » ¶Ã¥ ¾Å'æ ­ »Ã¤ º ¡Ã¯ ¼Å'ç © Ã¦ ¥ µÃ¦  Ã¤ ¾â€ºÃ§â€" ¼Ã§â€"݌ Å Ã¥â€¦ ¶Ã¤ »â€"ç ªËœÃ¨ ¿ «Ã§â€"‡ç‹€çš„ç · ©Ã¨ § £Ã¯ ¼Å'æ  Ã¤ ¾â€ºÃ¦â€ ¯Ã¦Å' Ã§ ³ »Ã§ µ ±Ã¯ ¼Å'Ã¥ ¹ «Ã¥Å  ©Ã§â€"…ä º ºÃ§â€º ¡Ã¥  ¯Ã¨Æ' ½Ã¦  Ã¥ â€¡Ã§â€Å¸Ã¥â€˜ ½Ã¥â€œ Ã¨ ³ ªÃ¯ ¼Å'Ã¥ ¹ «Ã¥Å  ©Ã¥ ® ¶Ã¤ º ºÃ¥ º ¦Ã© Å½Ã§â€"…ä º ºÃ§â€Å¸Ã§â€"…與å… ¶Ã¨ º «Ã¥ ¾Å'æÅ"Ÿéâ€"“所é  ­Ã© â€¡Ã§Å¡â€žÃ§ ¨ ®Ã§ ¨ ®Ã¥ £â€œÃ¥Å â€ºÃ£â‚¬â€š Read MoreHello4579 Words   |  19 PagesBullying Student’s Name Here XXXX University Introduction There are so many incidents on television where teenagers are being bullied via Facebook and other online sources. Almost every adolescent has access to the internet nowadays and most of them have a mobile phone. Therefor it is not surprising, that  cyberbullying or  bullying  through these new communication technologies is increasing. In order to put cyberbullies to a stop it is necessary to know, who these teenagers are, what they doRead MoreHello1395 Words   |  6 Pages1 Calveta Dining Services, Inc.: Case Analysis CALVETA DINING SERVICES, INC.: CASE ANALYSIS Smera Eliza Philip PA1136 28th August 2011 University of Mysore and Post Graduate Program in Management 2 Calveta Dining Services, Inc.: Case Analysis Abstract Calveta Dining Services, Inc. was a $2 billion, privately held firm that managed food service operations for nearly 1,000 senior living facilities (SLFs) in the United States. It was built on Antonio Calveta’s passion for food and traditionalRead MoreHello2980 Words   |  12 PagesQuick List of Common Literary Terms Abstract Language—Language describing ideas and qualities rather than observable or specific things, people, or places. The observable or physical is usually described in concrete language. Allegory—A narrative or description having a second meaning beneath the surface one. A story, fictional or nonfictional, in which characters, things, and events represent qualities or concepts. The interaction of these characters, things, events is meant to reveal anRead MoreHello4773 Words   |  20 PagesDecision to Buy a Business in Urban Entrepreneurship: A Process Perspective and Contextual Influence by Edwin Lee, Theresa Lau and K.F. Chan _______________________________________ This paper examines the decision making process of buying a business in urban entrepreneurship. A conceptual framework is developed to explain the buying behavior with reference to strategic decision making process. The: rational, emotional and dependent decision making process is hypothesized to relate to decisionRead MoreHello1309 Words   |  6 PagesAna Magalhaes David Frisch ENC 1102 30 January 2016 The Morality of Animal Testing in Cosmetic Companies Preface The ethical treatment of animal testing is a controversial topic in the field of zoology. Different aspects on animal testing range from positivity to negativity. Animals such as dogs and rats are used for experimental trials because they have been found to have psychological and genetic correlations that relate to humans. Although the benefits and improvements to modern medicineRead MoreHello Walmart1027 Words   |  5 PagesHello, Wal-Mart? Ashford University BUS644 Operation Management Dr. Ronald Beach November 26, 2011 Hello, Wal-Mart? It is very common for everyone that lives in a small town to get all their groceries at Wal-Mart. During the last 50 years of creation, from a small town on Arkansas, Wal-Mart became the biggest retail company of the world. At this time, this company is one of the major employers of the world and has more than 4,000 stores just in America. It is very difficult for a small

Services Industry Relationship Marketing †Myassignmenthwelp.Com

Question: Discuss About The Services Industry And Relationship Marketing? Answer: Introducation In the services industry, the organizations have to develop effective communication among employees to manage the business operations and delivery of services to the potential customers. It is essential to categorize the employees in two key departments, i.e. front stage and back stage department. Each and every service organization tries to manage the interaction between back stage and front stage departments. Here is the reflective essay that includes the flow diagrams for front office and back office a service organization, i.e. Amora Hotel, Australia. After creating flow charts, it will discuss about the importance of service encounter in a hospitality organization. In addition, it analyzes the managerial implications of these flow charts and significance of service encounter to attain the predetermined objectives of the service organization. Flow Charts A flow chart is designed as graphical presentation of the organizational stages, which is needed for effective functioning of operations. In a flow chart, each stage and each activity is reflected by a diagram that is connected with the arrows and lines. A flow chart is an important tool for service organization as by implementing creative and innovative approach, it can be able to design the stages in effective manner (Chang et al, 2013). This reflective essay will include the flow charts of the Amora Hotels, Australia, which is one of the most dynamic and luxurious hotel brand in the country. Front Stage Flow Chart In the organization, i.e. Amora Hotels is designing the front stage flow chart for effectively organizing its services and information to satisfy the wants and requirements of the guests or visitors. Once I visited Amora Hotels and stayed there. It was a good experience to use the services of Amora Hotels. As I observed at Amora Hotels, the major activities of front office of this service organization are managing the communication with the guests to gain their information and transfer it to the back office division to provide expected hotel services (Gallan et al, 2013). Additionally, flow chart of front office at Amora includes attending the customers at reception, checking availability of the rooms, making reservation, collect the information of guests, check-in details and managing the waiting area for the customers, who are coming to the hotels. When I reached to the hotel, I experienced all these activities. The front office department was there to conduct all these activities at Amora Hotels. I realized that front office staff at Amora Hotels is performing their roles and responsibilities according to a predetermined process, which is designed by the top management of the organization (Glushko, 2008). They all are working towards achieving the objectives of organization. Customer reaches at hotel reception If No Check availability of rooms Find the details of booking Yes Take details of customers Verify the details Allot the room to customer and Check-in Books the rooms with customer name The flow chart of front stage at Amora Hotels shows, that this organization is taking decisions by collecting the details and information from the front office staff. The information from front office helps the back stage office in developing and delivering the services to customers. The above-plotted flow chart of Amora Hotels is assisting this service organization to maintain the resources and operation as per the expectations and needs of the guests at hotels. Back Stage Flow Chart Back stage flow chart includes different managerial operations that are performed by the management team at Amora Hotels, Australia. These functions include various processes, like; Human Resource services, auditing, developing maintenance of rooms and hotels, like; cleaning and house-keeping services for pushing up and managing the dynamic quality and standard of this hotel brand. From the back stage flow chart, I experienced that this functioning of Amora is essential to carry out for gaining loyalty and satisfaction of customers. It is very important for the welfare of guests and travellers. I observed that Auditing department is engaged in managing the expenses and making strategies to avoid the chance of losses (Grnroos and Gummerus, 2014). This department is ensuring that organization is able to generate revenues by offering effective and quality services to its potential guests. Human resource department of this organization is engaged in managing the people and maintaining the records and documents. As I observed by staying at Amora Hotel that the activities of back stage staff includes housekeeping, cleaning of rooms and waiting area and other post operational processes. The staff believes that these activities play an important role in managing the standard and quality of services and implementation of new strategic plan (Hollensen, 2015). With this, I found that the back stage flow chart can be changed if top management wants to make changes in the processes of organization to achieve the expectation of customers on time. Significance of Service Encounter Service encounter is a significant aspect for a service organization. It ensures the quality and standards of service, which the organization in meeting in the process of delivery of services. For service organization, like; Amora Hotel, which is running its business in International Hospitality industry require maintaining the quality and standard of services to stay competitive in the industry. Top management of organization looks for enhancing the service encounter to gain the competitive advantage in the respective industry (Mok et al, 2013). As I noticed at Amora Hotels, the service encounter consists of satisfying the needs of visitors on the basis of perceived behavior between hotel staff and visitors. I found that Amora hotels are using three types of service encounters, i.e. indirect, direct and remote. By these service encounters, the administration department makes the decisions regarding allocation of resources, planning operations and giving the tasks and responsibilitie s to the employees and enhance the efficiency and effectiveness of the operations to attain the objectives of organization (Osborne et al, 2013). I realized that service encounter at Amora Hotels was worthy in terms of delivering services on time and managing the quality of services in food, gym, spa and rooms. There are some factors, which can impact the service encounter, like; irrational demand of customers and unethical behavior of hotel staff. It creates critical issues in getting the services in effective and professional manner (Modi, 2017). In this scenario, Direct and indirect service encounter have been pursued for the management of service with effective planning of service delivery process. On Service encounter is a significant process for a service organization as a successful service encounter has a positive impact on the brand image and reputation of Amora Hotels. In this process, people and services of organization work together for delivering best quality of services to customers. Managerial Implications The success of service organization can be monitored by a successful service encounter between staff and customers. Effective communication assists in analyzing the expectation of guests the quality management at hotels. According to me, management can play an important role in managing the front stage and back stage of the organization. To establish an effective communication will be beneficial for creating a guideline for human resource department and enhance the performance. I think there are some activities, which have positive impact on managerial process of the organization (Iden and Eikebrokk, 2013). These activities are like; listening to the guests, knowing the needs and demands of the guests and providing them some complimentary services. In Australia, Amora hotels have a good brand value, but if there will lack of service encounter then it can hamper the position and management process of organization. This essay concludes that each and every organization needs to divide its human resources in front stage and back stage departments. It assists in developing effective communication among its people and with the customers also. At the end, it includes that service encounter is an important aspect for the success of a service organization, like; Amora Hotels. References Chang, C.S., Chen, S.Y. and Lan, Y.T., 2013. Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters.BMC health services research, Gallan, A.S., Jarvis, C.B., Brown, S.W. and Bitner, M.J., 2013. Customer positivity and participation in services: an empirical test in a health care context.Journal of the Academy of Marketing Science. Glushko, R.J, 2008, Bridging the "Front Stage" and "Back Stage" in Service System Design, University of California. Grnroos, C. and Gummerus, J., 2014. The service revolution and its marketing implications: service logic vs service-dominant logic.Managing service quality,24(3), pp.206-229. Hollensen, S., 2015.Marketing management: A relationship approach. Pearson Education. Iden, J. and Eikebrokk, T.R., 2013. Implementing IT Service Management: A systematic literature review.International Journal of Information Management,33(3), pp.512-523. Modi, A.A, 2017, Essentials of Operations Management, PHI Learning Pvt. Limited. Mok, C., Sparks, B. and Kadampully, J., 2013.Service quality management in hospitality, tourism, and leisure. Routledge. Osborne, S.P., Radnor, Z. and Nasi, G., 2013. A new theory for public service management? Toward a (public) service-dominant approach.The American Review of Public Administration,43(2), pp.135-158.